Last updated - 1 May 2024
By accessing and placing an order with Fitverse, you confirm that you are in agreement with and bound by the terms of service contained in the Terms & Conditions outlined below. These terms apply to the entire website and any email or other type of communication between you and Fitverse.
Under no circumstances shall Fitverse team be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if Fitverse team or an authorized representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof.
Fitverse will not be responsible for any outcome that may occur during the course of usage of our resources. We reserve the rights to change prices and revise the resources usage policy in any moment.
Fitverse will not be responsible for any outcome that may occur during the course of usage of our resources. We reserve the rights to change prices and revise the resources usage policy in any moment.
These Terms & Conditions are a contract between you and Fitverse (referred to in these Terms & Conditions as "Fitverse", "us", "we" or "our"), the provider of the Fitverse website and the services accessible from the Fitverse website (which are collectively referred to in these Terms & Conditions as the "Fitverse Service").
These Terms & Conditions are a contract between you and Fitverse (referred to in these Terms & Conditions as "Fitverse", "us", "we" or "our"), the provider of the Fitverse website and the services accessible from the Fitverse website (which are collectively referred to in these Terms & Conditions as the "Fitverse Service").
-Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
-Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to METAFIT FZCO, (Dubai Marina) that is responsible for your information under this Terms & Conditions.
-Country: where Fitverse or the owners/founders of Fitverse are based, in this case is United Arab Emirates.
-Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Fitverse and use the services.
-Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Fitverse and use the services.
-Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
-Website: Fitverse."’s" site, which can be accessed via this URL: www.fitverse.ai
-You: a person or entity that is registered with Fitverse to use the Services.
You agree not to, and you will not permit others to:
All sessions included in the subscription program must be utilized within the designated validity period, which may be 1 month, 3 months, 6 months, or 12 months, depending on the specific subscription plan purchased by the client.
Any sessions that remain unused at the end of the validity period will be considered exhausted and will not carry over to a new subscription period.
A 100% refund is available if a client requests cancellation within the first 15 days of subscribing to the service.
Clients wishing to pause their subscription must inform their coach at least 15 days in advance.
Requests for pause periods made with less than 15 days' notice will not be accepted and the subscription will continue as scheduled.
In the event that a coach is unavailable for a scheduled session, the missed session will be rescheduled and delivered within the remaining validity period of the program.
Clients are allowed to reschedule sessions in accordance with the terms of their purchased program.
If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.
Any sessions that are missed without prior rescheduling, or any rescheduling requests beyond the allowed number of sessions, will be counted as active sessions and deducted from the total number of sessions in the subscription plan.
By enrolling in the Fitverse subscription program, clients acknowledge and agree to these terms and conditions. These terms are designed to ensure clarity and fairness in the usage and management of the subscription services offered by Fitverse.
Any feedback, comments, ideas, improvements or suggestions (collectively, "Suggestions") provided by you to Fitverse with respect to the website/app shall remain the sole and exclusive property of Fitverse.
Any feedback, comments, ideas, improvements or suggestions (collectively, "Suggestions") provided by you to Fitverse with respect to the website/app shall remain the sole and exclusive property of Fitverse.
Fitverse shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or any compensation to you.
We've updated our Terms & Conditions to provide you with complete transparency into what is being set when you visit our site and how it's being used. By using our website/app, registering an account, or making a purchase, you hereby consent to our Terms & Conditions.
This Terms & Conditions applies only to the Services. The Services may contain links to other websites not operated or controlled by Fitverse. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Terms & Conditions are no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.
Fitverse uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website/app but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the website/app as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.